Myra Montejano – Director of Operations
Ms. Montejano manages R&D’s Transportation Planning Department that consists of Scheduling, Contracts Administration, Quality Assurance, and Vendor Billing Services. Myra has over 20 years of related transit experience. Prior to joining R&D, Ms. Montejano served as the Transit Specialist for Ventura County Transportation Commission (VCTC). Myra has a comprehensive transit planning background that includes policy implementation, contract oversight, and strong customer service focus.
Anel Renteria – Customer Service Department Manager
Ms. Anel Renteria manages R&D’s Customer Service Department. Anel joined the company in 2004 as a Customer Service Representative, and supervised the department for nearly five years before her most recent appointment to Customer Service Manager in 2013. During this time, Anel has supported the department to achieve a customer satisfaction rating that consistently exceeded 98% over five years in a row. Anel’s person-centered thinking, proven track record, leadership skills, and customer focused approach are attributes that have been recognized by peers, colleagues, and customers throughout her tenure at R&D.
Eugene Ziegler – Management Analyst
Mr. Ziegler started his career as a School Bus Driver for Special Ed students. Subsequently he worked as a dispatcher, then as a Scheduler and Terminal Manager for a Laidlaw Transit where he worked in support of their contract with the San Gabriel and Pomona Regional Centers. He began working for R&D LLC as the Dispatch Manager from June 1997 to December 1998. In August of 2000 Eugene commenced his position as a Scheduler at R&D but was also quickly recognized for his superior computer tech skills. In 2004, he was officially promoted to Management Analyst and in 2005 he assumed the duties of the IT Department where he put into practice his programming expertise in VBA to convert the old Billing and Scheduling procedures from Lotus 123. He now keeps up the maintenance on all technical networks including telephone systems, Billing Authorizations and Reports for the Regional Centers and School Districts.
Edlin Andrade – Human Resources Manager
We would like to congratulate Ms. Edlin Andrade for her recent appointment as Human Resources Manager at R&D. In this capacity, Edlin is responsible for all Human Resources activities for the company. Edlin graduated from California Lutheran University with a BA degree in Psychology and brings a person-centered perspective combined with her comprehensive background in the field of HR. Edlin’s experience in HR expands across both the private and public service sectors, manufacturing, and human service agencies. We are excited that Edlin has joined the R&D team as R&D expands its reach to create positive outcomes for the communities we serve. Welcome Edlin!