R&D’s proprietary billing module is integrated with our routing software in order to identify authorized transportation costs, insuring that our customers are getting exactly what they pay for. Our billing representatives are available to assist both transportation providers and customers with questions regarding the accuracy of these costs. Using this proprietary software R&D can also trend service costs, prevent over-billing and examine viable options to improve efficiencies. Customers receive monthly reports that capture data such as ride times and vehicle capacity.