Privacy Statement & SMS Terms & Conditions
Notice of Information Practices and Privacy Statement:
How We Collect Information About You
R&D Transportation Services, Inc. (R&D) and its employees and vendors collect data through various means, including but not limited to letters, phone calls, emails, voicemails, and submitted applications. This information is either required by law or necessary to process applications or other requests for assistance through our organization.
What We Do Not Do With Your Information
We hold all information you provide—whether in writing, via email, by phone, or through applications—in strict confidence. We do not sell, rent, trade, or otherwise share your personal information, including your financial or medical details, except as required by law or as explicitly authorized by you through a signed HIPAA consent form.
How We Use Your Information
We use your personal data solely to provide services and support related to your transportation and healthcare needs. This may include communication with healthcare providers, pharmacies, insurance companies, and other service providers necessary to verify medical information, determine medical supply needs, or facilitate health-related transactions.
If fraudulent activity is suspected, your non-medical information may be shared with legal authorities, as permitted by law.
Information We Do Not Collect
We do not use cookies or tracking mechanisms to collect visitor data from our website.
Limited Right to Use Non-Identifying Personal Information
Any correspondence, testimonials, or other materials sent to us become the property of R&D. While we may use non-identifying information for promotional purposes, no personal information (such as names, addresses, or photographs) will be used without your explicit written consent.
SMS Terms & Conditions
How to Opt In
By opting in to receive SMS messages from R&D Transportation Services, Inc., you agree to receive text messages related to transportation delays, reminders, ride cancellations, and service updates. Message frequency varies.
You can opt in by completing by the online form here: https://forms.office.com/r/4XvmZm4n6S
How to Opt Out
To stop receiving SMS messages, reply STOP to any message. After opting out, you will no longer receive SMS messages except for those related to active transactions or required service notifications.
Message & Data Rates
Message and data rates may apply based on your mobile carrier’s plan. Message frequency may vary.
Privacy & Data Use
We respect your privacy. SMS consent is not shared with third parties for marketing purposes. Your phone number and personal data are handled in accordance with our Privacy Policy. For more details, see our full Privacy Policy at R&D Privatcy policy.
Support
For assistance, reply HELP to any SMS message or visit our website at www.rdtsi.com.